Product Engineering Specialist

1 week ago


Poughkeepsie, New York, United States IBM Full time
About the Role

As a Product Engineering Specialist at IBM, you will play a critical role in supporting the service structure and serviceability of our products. This includes providing technical expertise for critical situations, working with Development, Engineering Test, RAS, and others to resolve complex problems for customers. You will also support Remote Support Centers in developing and implementing product repair, field management, and problem resolution strategies.

Key Responsibilities

- Provide technical support for IBM z hardware, including debugging of power distribution in IBM z systems.
- Collaborate with cross-functional teams to develop and implement solutions for complex problems.
- Work with customers to understand their needs and provide tailored support.

Requirements

- 1+ years' experience with IBM z hardware.
- 1+ years' experience with debugging of power distribution in IBM z systems.
- Strong problem-solving skills and technical writing experience.

About IBM

IBM is a leading technology and consulting company that helps businesses and governments around the world to innovate and succeed. We are committed to creating a diverse and inclusive environment and are proud to be an equal-opportunity employer. If you are passionate about technology and want to make a difference, we encourage you to apply for this exciting opportunity.

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