Team Leader

3 days ago


Massillon, Ohio, United States Giant Eagle Full time

Job Summary

As a Deli and Prepared Foods Team Leader at Giant Eagle, you will be responsible for managing our team and ensuring the smooth operation of our deli and prepared foods department. You will be the go-to person for guidance and support, helping Team Members and guests find the best products to take home. You will promote our company's safety processes and requirements, and represent the organization in a professional manner with excellent appearance, language, and behavior.

Key Responsibilities

  • Team Management
    • Interview, select, and train Team Members
    • Direct the work of Team Members
    • Appraise Team Members' productivity and efficiency
    • Handle Team Member issues, including complaints
    • Discipline Team Members
  • Department Operations
    • Plan the work and distribute tasks among Team Members
    • Provide for the safety and security of Team Members and the store
    • Manage the budget for the department
    • Manage inventory for the department
  • Leadership and Development
    • Provide motivational leadership to the team
    • Identify strengths and opportunities for growth
    • Develop future leaders and identify Team Members for promotion
    • Nurture an environment of inclusion and diversity
  • Customer Service
    • Ensure excellent customer service and a positive shopping experience
    • Communicate with the merchandising team to ensure promotions are properly communicated
  • Performance Improvement
    • Review and analyze financial and operational reports to improve performance
    • Identify opportunities for improvement and implement changes

About Us

Giant Eagle is a leading food retailer in the Greater Pittsburgh, Cleveland, Columbus, and Indianapolis areas. We are committed to creating a nurturing environment that offers career opportunities for growth and development. Our people are the heart and soul of our company, and we strive to provide a workplace that is inclusive, diverse, and supportive.


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