Spa Sales Associate

1 week ago


Winchester, Virginia, United States Hand & Stone Corp Full time
Job Summary

We are seeking a highly motivated and customer-focused Spa Sales Associate to join our team at Hand and Stone Winchester. As a key member of our sales team, you will be responsible for providing exceptional service and experience to our clients through phone and in-person interactions.

Key Responsibilities
  • Provide exceptional service and experience to each client through phone and in-person interactions
  • Communicate sales promotions and service options with clients
  • Promote health and wellness benefits of massage therapy and skincare
  • Membership education and sales
  • Schedule/Confirm appointments and balance the daily appointment book
  • Passionately promote products and services with effective, clear communication
  • Communicate with Service Provider team and maximize appointment book
  • Computer data entry
Requirements
  • Proven passion for communicating with people and providing consistent, exceptional service
  • Capability to work flexible hours including mornings, nights, weekends and holidays
  • Excellent verbal and written communication skills
  • A fast learner with a positive attitude
  • Computer proficiency; knowledge of Millennium booking/POS systems is a plus
  • A strong team player with the ability to work independently under minimal supervision
  • Excellent organizational skills including attention to detail and multi-tasking
  • Critical thinking skills, including customer conflict resolution
  • Have reliable transportation to/from work
What We Offer
  • Competitive compensation structure, hourly rate plus commissions
  • Paid training
  • Professional and safe working environment
  • Employee referral bonus program
  • Discounts on services, products and memberships
  • Opportunity for professional growth - we promote from within and have opportunity available for strong performers to move into a leadership path

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