Mental Health Office Administrator
3 weeks ago
Bethlehem Counseling Associates is a leading counseling practice in the Lehigh Valley, dedicated to providing exceptional mental health services for over 30 years. Our team is passionate about delivering high-quality care to clients, and we're seeking a skilled Intake Coordinator/Insurance Specialist/Administrator to join our team.
We're looking for a reliable and detail-oriented individual who is passionate about the mental health field and enjoys building relationships with clients and coworkers. As an administrator, you will play a vital role in streamlining clients' access to mental healthcare, allowing our clinicians to focus on delivering exceptional care.
Key Responsibilities:- Work in a HIPAA-compliant healthcare setting, ensuring the confidentiality and security of client information
- Manage front office operations, including checking in clients, answering phone calls and emails, scheduling and cancelling appointments
- Screen intake calls, verify insurance, and match new clients with a clinician who meets their needs
- Credential clinicians and assist with insurance contacts with major contracted panels
- Coordinate with outside providers to collect existing medical records
- Remain flexible in prioritizing clients' and clinicians' needs, ensuring a smooth daily flow of the office
- 2+ years of experience working in healthcare, with a focus on mental health
- Strong communication and interpersonal skills, with the ability to build relationships with clients and coworkers
Monday and Tuesday: 12pm-8pm
Wednesday, Thursday, and Friday: 7:30am-3:30pm
Perks of the Job:Work in a small company that values diversity, relationships, well-being, work-life balance, and community support
Enjoy monthly lunches, raffles, company-sponsored outings, and a fun work environment
Competitive pay and eligibility for bonuses
Join a team of professionals who are passionate about mental health and dedicated to making a difference in the community
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