Order Entry Coordinator

3 days ago


Lewisville, Texas, United States Innovative-IDM, LLC Full time

**Job Title:** Order Entry Coordinator

Innovative-IDM, LLC is seeking a highly motivated and detail-oriented individual to fill the role of Order Entry Coordinator. This position plays a critical part in ensuring the smooth operation of our business by processing customer sales orders and vendor purchase orders.

**Responsibilities:**

  • Enter customer orders, purchase orders, field service orders, or billing information into our system on a daily basis.
  • Respond to voicemails and emails in a timely manner.
  • Process credit card authorizations and create invoices for products purchased.
  • Act as liaison between the Customer Service Group, Warehouse, and Vendors to ensure needs are met.
  • Bring problems and solutions to the attention of the manager; be willing to ask for help.
  • Identify and introduce new ideas and solutions to create efficiency in the operation.
  • Follow all procedures as detailed in customer service operations policies and guidelines.
  • Perform other duties as assigned.

**Requirements:**

  • Able to type 40+ WPM.
  • Possesses a guest service mentality with a genuine desire to serve the customer.
  • Excellent verbal and written communication skills.
  • A self-starter who works independently and is self-motivated.
  • Energetic, innovative, and flexible.
  • Exhibits creativity and tenacity to drive through effective solutions to data entry challenges.
  • Maintains a calm, tactful demeanor when dealing with difficult situations.
  • Manages multiple projects and timelines with a sense of urgency.
  • Well-organized and detail-oriented.
  • Forms strong working relationships within the team.
  • Identifies additional tasks to be completed and willingly assists others.
  • Strong computer skills required.
  • Follows direction with focused attention.

**Estimated Salary:** $35,000 - $45,000 per year, depending on experience.



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