Order Entry Coordinator
3 days ago
**Job Title:** Order Entry Coordinator
Innovative-IDM, LLC is seeking a highly motivated and detail-oriented individual to fill the role of Order Entry Coordinator. This position plays a critical part in ensuring the smooth operation of our business by processing customer sales orders and vendor purchase orders.
**Responsibilities:**
- Enter customer orders, purchase orders, field service orders, or billing information into our system on a daily basis.
- Respond to voicemails and emails in a timely manner.
- Process credit card authorizations and create invoices for products purchased.
- Act as liaison between the Customer Service Group, Warehouse, and Vendors to ensure needs are met.
- Bring problems and solutions to the attention of the manager; be willing to ask for help.
- Identify and introduce new ideas and solutions to create efficiency in the operation.
- Follow all procedures as detailed in customer service operations policies and guidelines.
- Perform other duties as assigned.
**Requirements:**
- Able to type 40+ WPM.
- Possesses a guest service mentality with a genuine desire to serve the customer.
- Excellent verbal and written communication skills.
- A self-starter who works independently and is self-motivated.
- Energetic, innovative, and flexible.
- Exhibits creativity and tenacity to drive through effective solutions to data entry challenges.
- Maintains a calm, tactful demeanor when dealing with difficult situations.
- Manages multiple projects and timelines with a sense of urgency.
- Well-organized and detail-oriented.
- Forms strong working relationships within the team.
- Identifies additional tasks to be completed and willingly assists others.
- Strong computer skills required.
- Follows direction with focused attention.
**Estimated Salary:** $35,000 - $45,000 per year, depending on experience.
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