Artificial Intelligence Experience Architect
6 days ago
Genesys Cloud Services, Inc. empowers organizations to create exceptional customer experiences.
We employ over 6,000 people globally who value collaboration and empathy in their work.
This role demands a unique blend of AI technical knowledge, communication skills, and business acumen.
- Leverage deep technical expertise to demonstrate product value to customers and prospects.
- Develop compelling content to support sales teams.
- Assist in pre-sales activities, including product demonstrations and trial programs.
The Genesys AI Experience Architect serves as a bridge between AI product management and customer-facing teams.
Key Responsibilities:
- Leverage deep technical knowledge of Genesys AI offerings to demonstrate product value.
- Develop technical content for sales teams.
- Support sales teams during RFPs and project contracting.
- Ideate innovative use cases leveraging Genesys AI.
Requirements:
- Influence CIO/CTO decisions with a focus on AI strategy.
- Practical experience with AI technologies like ML, LLM, NLU, NLP, FM, and Prompt Engineering.
- Strong ability to deliver compelling product demonstrations and technical presentations.
- Skillful partnering with sales teams to understand customer needs.
Compensation:
This role offers a competitive salary range of $130,600 - $242,600, depending on experience and qualifications.
Benefits:
- Medical, dental, and vision insurance.
- Flexible work schedules and remote work opportunities.
- Development and career growth opportunities.
- Open time off policy.
- 401(k) matching program.
About Genesys:
Genesys empowers organizations to provide empathetic, personalized experiences at scale through our AI-powered Experience Orchestration platform.
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