Service Lead

3 weeks ago


SaintBrieuc, Bretagne, United States Lolli & Pops Full time
About the Role

We are seeking a highly motivated and enthusiastic Service Lead to join our team at Lolli & Pops. As a keyholder and member of the leadership team, you will play a vital role in ensuring that every guest who enters our store has a positive and inspiring experience.

Key Responsibilities
  • Drive store-level financial and operational results by monitoring key performance indicators (KPIs) and taking appropriate action to achieve store targets.
  • Lead by example and maximize the overall performance of the team through product knowledge education, coaching, and selling skills.
  • Assist in training, developing, and motivating team members to achieve their full potential.
  • Maintain visual and merchandising standards, ensure store cleanliness, and enforce company policies and procedures.
  • Be a champion of Lolli & Pops inside and outside of the store, embodying our values of Guest-ication, Collaboration, Agility, Authenticity, and Betterment.
Requirements
  • Exceptional interpersonal skills, with the ability to work effectively with guests and team members.
  • A passion for quality and attention to detail, with a focus on creating a highly efficient team.
  • A bias towards action, with the ability to lift and mobilize medium to large items up to 75 lbs. using appropriate safety techniques.
  • The desire to be coached and mentored, with a willingness to grow and develop as a leader.
  • An eye for detail, with the ability to prioritize and execute multiple tasks effectively.
  • A positive attitude and fun-loving spirit, with a commitment to creating a joyful and inclusive work environment.
About Lolli & Pops

Lolli & Pops is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, ancestry, citizenship, gender, gender identity, sexual orientation, age, marital status, military/veteran status, or disability status. We are committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.


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