Restaurant Operations Manager

2 weeks ago


Wilmington, Illinois, United States Travel Centers Of America Full time

Job Title: Assistant General Manager - Quick Service Restaurant

Job Summary:

The Assistant General Manager provides vital support to the General Manager in leading the marketing and operations functions for the Quick Service Restaurant. This includes hiring, training, and supervising staff to maximize profitability by building a strong customer base within company policies.

Key Responsibilities:

  • Lead the Quick Service Restaurant team to achieve sales and customer satisfaction goals
  • Develop and implement marketing strategies to increase customer engagement and loyalty
  • Manage staff scheduling, training, and performance evaluations
  • Monitor and control expenses to meet budgeted targets
  • Ensure the restaurant meets company standards for cleanliness, safety, and quality

Requirements:

  • High school diploma or equivalent required; associate's or bachelor's degree preferred
  • Minimum 2 years of experience in restaurant management or a related field
  • Excellent leadership, communication, and problem-solving skills
  • Ability to work in a fast-paced environment and adapt to changing circumstances

About TravelCenters of America:

TravelCenters of America is a leading provider of travel centers and convenience stores across North America. We offer a range of services and amenities to our customers, including food, fuel, lodging, and more.



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