Customer Service Liaison

2 weeks ago


Coralville, Iowa, United States Danaher Corporation Full time

At Danaher Corporation, we are accelerating the discovery, development, and delivery of solutions that safeguard and improve human health. As a Customer Service Liaison, you will be part of our Global Support team located in Coralville, IA.

Job Overview

This is an on-site position where you will field customer inquiries leading up to and after order placement to provide a positive customer experience. You will demonstrate channel versatility and aptitude on multiple customer communication channels, evaluating the customer's issue and navigating between multiple systems to accurately serve customers and provide informed responses.

Key Responsibilities:
  • Field customer inquiries and resolve issues in a timely and professional manner
  • Demonstrate expertise in multiple customer communication channels
  • Evaluate customer issues and navigate complex systems to provide accurate information and support
Requirements:

To be successful in this role, you will need:

  • An Associate's degree with 1+ years of customer service experience
  • Excellent computer skills, including Microsoft Office applications and typing proficiency

We also encourage candidates with a Bachelor's degree or previous experience with SAP or Salesforce to apply.

Compensation and Benefits

This position offers a competitive salary of $55,000 - $65,000 per year, based on experience. We also offer a comprehensive benefits package, including paid time off, medical/dental/vision insurance, and 401(k) matching.

About Us

Danaher Corporation is committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences found in our workforce, workplace, and throughout the markets we serve.


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