Customer Service Lead

7 days ago


Coralville, Iowa, United States Hobby Lobby Full time

We are seeking a highly skilled and experienced Customer Service Lead to join our team at Hobby Lobby. This is an hourly store management position that offers the opportunity to work in a fast-paced retail environment.

Key Responsibilities
  • Perform front-end management duties, including supervising employees and maintaining a clean and organized store environment.
  • Assist customers with returns and exchanges, providing excellent customer service and resolving any issues that may arise.
  • Manage cash registers, ensuring accurate transactions and handling customer payments.
  • Provide support to customers as needed, answering questions and addressing concerns in a professional and courteous manner.

The ideal candidate will have prior experience in customer-facing roles, excellent communication skills, and the ability to work effectively in a team environment. A strong understanding of customer service principles and practices is essential for success in this role.

The salary range for this position is $19.25 - $20.25 per hour, depending on experience and qualifications. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.



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