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Sales and Customer Service Representative

1 month ago

Scottsdale, Arizona, United States Massage Envy Full time

Unlock Your Potential

At Massage Envy Raintree, we're passionate about helping others feel their best. As a Sales and Customer Service Associate, you'll play a vital role in delivering an exceptional experience for our clients and growing our member base.

What We Offer

  • A competitive hourly rate of $15-$16, with opportunities for pay increases every 6 months
  • Comprehensive benefits, including medical, dental, and vision plans
  • A 401K plan to help you save for the future
  • Paid time off for full and part-time employees
  • An Employee Assistance Program to support your well-being
  • A flexible schedule to balance work and life
  • In-depth product and service training to help you succeed
  • A free service every quarter to experience our offerings
  • Discounts on all services and skincare retail

Requirements

  • A high school diploma or equivalent, with previous retail or sales experience a plus
  • Excellent math and computer skills, with the ability to multitask
  • Strong people skills and a talent for building positive relationships with guests
  • A general knowledge of massage and skin care services

Day-to-Day

  • Provide exceptional customer service and make every client feel valued
  • Promote the value of Total Body Care by educating clients on new services and selling the Massage Envy Wellness Program
  • Support clinic flow by greeting clients, scheduling services, and addressing questions
  • Help grow and retain a client base through in-person and phone/email outreach

Culture and Support

  • Trained leadership dedicated to your success
  • Award programs to recognize and reward outstanding performance
  • A caring community that celebrates individuality and shares knowledge

If you're passionate about helping others and want to join a growing community of professionals, we'd love to meet you.