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Field Operations Technician
2 months ago
Position Overview
As a Field Operations Technician, you will play a crucial role within a vibrant team, contributing significantly to the evaluation and execution of departmental objectives. Your primary responsibilities will include performing customer service visits, maintaining thorough documentation, executing daily repairs, and conducting preventative maintenance for a variety of transit agencies and clients. You will be tasked with diagnosing and rectifying equipment issues, collaborating with manufacturers or field personnel as needed to obtain replacement components.
Employee Benefits
- Attractive compensation package, inclusive of annual performance incentives.
- Generous paid time off policy, along with 8 designated company holidays and 3 floating holidays.
- Extensive benefits package, featuring healthcare, dental, vision, and 401k options.
Required Qualifications
- High school diploma or equivalent is mandatory; an Associate's degree and A+ certification are preferred.
- 2-4 years of relevant technical experience is essential.
- Familiarity with customer service principles, strategic business planning, repair methodologies, production techniques, and the coordination of personnel and resources is required.