Customer Service Advocate
5 days ago
Job Overview
At AlphaGraphics - US816, we are committed to delivering exceptional customer experiences. Our Customer Service Representative will be the primary point of contact for our clients, ensuring their needs and expectations are met.
Key Responsibilities
- Provide expert product knowledge and showcase our capabilities to customers.
- Communicate effectively with customers to understand their requirements and convey our services.
- Determine charges and arrange billing or payments as needed.
Requirements
- Experience conducting customer needs assessments and evaluating satisfaction.
- Strong written and verbal communication skills.
- Critical thinking skills to identify strengths and weaknesses of solutions.
Benefits
- Competitive salary: $45,000 - $60,000 per year.
- Paid time off and training opportunities.
- Tuition assistance and career development.
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