Customer Service Advocate

5 days ago


Bear, Delaware, United States AlphaGraphics - US816 Full time

Job Overview

At AlphaGraphics - US816, we are committed to delivering exceptional customer experiences. Our Customer Service Representative will be the primary point of contact for our clients, ensuring their needs and expectations are met.

Key Responsibilities

  • Provide expert product knowledge and showcase our capabilities to customers.
  • Communicate effectively with customers to understand their requirements and convey our services.
  • Determine charges and arrange billing or payments as needed.

Requirements

  • Experience conducting customer needs assessments and evaluating satisfaction.
  • Strong written and verbal communication skills.
  • Critical thinking skills to identify strengths and weaknesses of solutions.

Benefits

  • Competitive salary: $45,000 - $60,000 per year.
  • Paid time off and training opportunities.
  • Tuition assistance and career development.


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