Frontline Support Representative

6 days ago


Bear, Delaware, United States AlphaGraphics - US816 Full time

Job Description

AlphaGraphics - US816 is a minority- and women-owned business committed to excellence in printing, design, and shipping services. Our mission is to partner with small businesses and consumers to provide high-quality solutions that make life easier.

Daily Tasks

  • Serve as the primary internal representative of the organization.
  • Communicate customer requirements to the support team in accordance with company policies and procedures.
  • Confer with customers by telephone or in-person to provide information about products or services.

Requirements

  • Experience conducting customer needs assessments and evaluating satisfaction.
  • Ability to build relationships with customers and teammates.
  • Strong communication and critical thinking skills.

Benefits

  • Estimated annual salary: $55,000 - $75,000 based on experience.
  • Paid time off and training opportunities.
  • Tuition assistance and career development.


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