Frontline Support Representative
6 days ago
Job Description
AlphaGraphics - US816 is a minority- and women-owned business committed to excellence in printing, design, and shipping services. Our mission is to partner with small businesses and consumers to provide high-quality solutions that make life easier.
Daily Tasks
- Serve as the primary internal representative of the organization.
- Communicate customer requirements to the support team in accordance with company policies and procedures.
- Confer with customers by telephone or in-person to provide information about products or services.
Requirements
- Experience conducting customer needs assessments and evaluating satisfaction.
- Ability to build relationships with customers and teammates.
- Strong communication and critical thinking skills.
Benefits
- Estimated annual salary: $55,000 - $75,000 based on experience.
- Paid time off and training opportunities.
- Tuition assistance and career development.
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