Learning and Development Program Manager

12 hours ago

Bellevue, Washington, United States Amazon Full time
About the Role

We are seeking a highly skilled Learning and Development Program Manager to join our team in Global Transportation Services at Amazon. As a key member of our Learning and Development Team, you will be responsible for designing, developing, and implementing e-learning platforms and web-based training materials to support the growth and development of our team members.

Key Responsibilities
  • Analyze and design e-learning platforms and web-based training materials using software such as Vyond and Articulate Storyline.
  • Film, edit, and produce original e-learning content to engage and educate our team members.
  • Document processes, technical workflows, and graphics-intense procedural instructions to support core business processes and improve operational efficiency.
  • Build web portals and learning objects to onboard and assimilate new hires to the team.
  • Conceptualize, design, launch, and maintain technical trainings and certifications to upskill and reskill internal end-users.
  • Maintain the Learning Management System (LMS) and troubleshoot technical glitches in its day-to-day operations.
  • Engage with stakeholders, customers, and partner teams to communicate and impact critical business initiatives.
  • Own and manage the lifecycle of new and existing programs/initiatives, successfully delivering concurrent projects aligned with business objectives.
  • Proactively identify opportunities to continuously improve program quality, efficiency, and operational excellence.
  • Assist in the compilation and narrative writing for key initiatives to senior leadership.
About the Team

The mission of our team is to increase development and effectiveness of Global Transportation Services by building learning, analytical, and business products. We start with our customers and work backwards to create products that meet the learning objectives, but also bring the fun and engagement.

Basic Qualifications
  • Bachelor's degree or equivalent.
  • 1+ years of program or project management experience.
  • 1+ years of experience in a training role, preferably technical training.
  • Experience in a major corporate training environment working on instructional design assignments.
  • Experience delivering training to both individuals and groups.
  • Experience implementing full training life cycle to improve organizational training initiatives.
Preferred Qualifications
  • Experience with developing training documentation (lesson plans, procedures, reports, etc.).
  • 2+ years demonstrated Adult Learning and Curriculum Design/Improvement experience.
  • Knowledge of HTML/CSS.
What We Offer

Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment.

The benefits that generally apply to regular, full-time employees include:

  • Medical, Dental, and Vision Coverage.
  • Maternity and Parental Leave Options.
  • Paid Time Off (PTO).
  • 401(k) Plan.

Learn more about our benefits here: https://www.amazon.jobs/benefits

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