Document Analyst

4 weeks ago


Buffalo, New York, United States American Arbitration Association Full time

Job Summary

The American Arbitration Association seeks a detail-oriented professional to analyze, index, and name No-Fault Auto Insurance documents before arbitration. Responsibilities include identifying and reporting discrepancies in document filings and actively supporting conciliators in addressing indexing anomalies.

Key Responsibilities

  • Reviews party submissions to arbitration cases for accuracy, identifies and reports faulty, incorrect, or unclear submissions, and differentiates document submissions into categories.
  • Recognizes and reports on filing patterns, changes, or anomalies in filing habits and serves as a subject matter expert on document identification and indexing.
  • Collaborates with supervisor to recognize and apply regulatory compliance and makes suggestions to ensure operational efficiency.
  • Ensures confidentiality of case information and records, adheres to the AAA's information security and data privacy policies, procedures, and practices.
  • Articulates and demonstrates a basic knowledge of arbitration sections of NYS Regulation 68 and NYS Regulation 35D related to NYSI Division's operations and tasks specific to their role and department.

Requirements

  • Associate's degree in business, legal studies, insurance, or related discipline, or equivalent combination of education and experience required.
  • 0-2 years of relevant experience (e.g., customer service, medical/liability insurance, case administration, or legal environment) preferred.

What We Offer

A competitive compensation package, including incentives, and a comprehensive benefits program that includes medical, dental, orthodontia, vision coverage, student loan repayment, 403(b) retirement plan with substantial company match, discounted pet insurance, and generous paid-time-off benefits.


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