Insurance Policy Advisor

2 weeks ago


Clare, Michigan, United States State Farm Insurance Full time

At State Farm Insurance, we are seeking a talented Insurance Policy Advisor to join our team. This is an exciting opportunity to work with customers and help them find the right insurance solutions for their needs.

Job Summary:

We are looking for a customer-focused professional who can provide excellent service and support to our customers. As an Insurance Policy Advisor, you will be responsible for assisting customers with inquiries, complaints, and policy changes, as well as providing accurate and timely information regarding insurance products and services.

About the Role:

  • Assist customers with inquiries, complaints, and policy changes in a professional and efficient manner.
  • Provide accurate and timely information regarding insurance products and services.
  • Process policy applications, renewals, and cancellations.
  • Handle billing and payment inquiries.
  • Resolve customer issues and complaints in a professional and efficient manner.
  • Collaborate with team members to ensure customer satisfaction.
  • Maintain accurate customer records and update information as needed.

Benefits:

  • A competitive salary of $65,000 - $80,000 per year.
  • A comprehensive benefits package, including medical, dental, and vision coverage.
  • Opportunities for career advancement and professional growth.

Requirements:

  • Bachelor's degree in a related field, such as business or communications.
  • 1-2 years of experience in customer-facing roles, preferably in the insurance industry.
  • Excellent communication and problem-solving skills.
  • Able to work in a fast-paced environment and meet deadlines.


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