Customer Service Professional

1 week ago


Vernon Hills, Illinois, United States Addison Group Full time

As a dedicated customer service professional, you will play a key role in managing a high volume of customer calls and emails. This dynamic role requires strong communication skills, attention to detail, and the ability to handle multiple priorities simultaneously.

Key Responsibilities:

  • Handle 25+ customer calls daily and manage email responses effectively.
  • Process customer orders accurately and provide timely updates on order status.
  • Assist with customer returns and manage incomplete order submissions efficiently.
  • Create work orders in the company's system.
  • Coordinate with vendors for repair authorizations and manage repair-related communications with customers.
  • Monitor turnaround times for vendor repairs and invoicing to ensure timely processing.

Requirements:

  • 6 months–2 years of customer service experience in a high-volume environment is preferred.
  • Proficiency in Microsoft Office, with AS400 experience being a plus.
  • Strong communication skills with the ability to handle a high volume of calls and emails.
  • Detail-oriented with the ability to meet company metrics.

Estimated Salary: $19-$20/hour, competitive benefits package, including Medical, Dental, Vision, and PTO, rapid company growth, and career advancement opportunities make this an attractive opportunity for experienced professionals.



  • Vernon Hills, Illinois, United States SMS Full time

    Job Title:Customer Service RepresentativeThis role is based in our Arlington Heights office and involves generating interest in our services through outbound business-to-business phone calls.We are seeking experienced professionals who can work in a fast-paced environment, utilize strong verbal and written communication skills, and maintain a professional...


  • Vernon Hills, Illinois, United States Planet Fitness Vernon Hills Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Health and Wellness Coordinator at Planet Fitness Vernon Hills. As a key member of our team, you will be responsible for creating a positive member experience by providing exceptional customer service and support. Your primary focus will be on handling front...


  • Vernon Hills, Illinois, United States Planet Fitness Vernon Hills Full time

    Your Key ResponsibilitiesThis is an exciting opportunity to join our team as a Customer Experience Associate at Planet Fitness Vernon Hills. As a key member of our front desk team, you will provide a superior level of customer service to our members, prospective members, and guests. Your duties will include greeting members, handling front desk activities,...


  • Mt. Vernon, Illinois, United States CVS Health Full time

    Job Description: We are seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing excellent customer service, resolving customer complaints, and maintaining a positive store image.Key Responsibilities:Resolve customer complaints in a professional and courteous...


  • Mt. Vernon, Illinois, United States Planet Fitness Full time

    Join Our Team as a Customer Service AmbassadorWe are seeking a highly motivated and customer-focused individual to join our team as a Member Services Representative. As a Customer Service Ambassador, you will be the first point of contact for members, prospective members, and guests, providing exceptional customer service and ensuring a positive experience...


  • Mt. Vernon, Illinois, United States Walmart Full time

    **About the Role:**We are looking for a motivated and detail-oriented Customer Service Representative to join our team at Walmart. As a Customer Service Representative, you will be responsible for delivering exceptional customer service and resolving customer complaints in a timely and professional manner.**Responsibilities:**Smile, greet, and thank...


  • Vernon Hills, Illinois, United States Labor Solutions Professional Full time

    Job OverviewAs a Warehouse Operations Specialist at Labor Solutions Professional, you will play a crucial role in ensuring the smooth flow of goods within our facility by managing materials efficiently. Your primary responsibility will be to handle and transport materials using equipment such as pallet jack and sit-down forklift as needed.Key duties...


  • Mt. Vernon, Illinois, United States PROFESSIONAL TRANSPORTATION SERVICES INC Full time

    About the JobAs a Van Driver at Professional Transportation Services Inc., you will play a vital role in ensuring the safe transportation of railway crew members. This position requires a high level of reliability, safety awareness, and customer service skills.Job Details:Hourly rate: $15.00Location: Mt. Vernon, INRequired experience: 3+ years driving...


  • Mt. Vernon, Illinois, United States Love's Travel Stops Full time

    Job SummaryWe are seeking a Customer Service Representative to join our team at Love's Travel Stops. In this role, you will be responsible for providing excellent customer service and assisting customers with their shopping needs. The estimated salary for this position is $12-$15 per hour.Key ResponsibilitiesRespond to customer inquiries and resolve issues...


  • Mt. Vernon, Illinois, United States Love's Travel Stops Full time

    Join Our TeamWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Love's Travel Stops. As a key member of our store staff, you will be responsible for providing excellent customer service, operating the point of sale system, and maintaining a clean and organized store environment.In this role, you will...


  • Mt. Vernon, Illinois, United States Family Dollar Full time

    At Family Dollar, our sales associates play a vital role in delivering exceptional customer service and ensuring a positive shopping experience for all our customers. As a key member of our team, you will be responsible for providing assistance to customers, answering their questions, and resolving any issues they may have.We are looking for a highly...


  • Mt. Vernon, Illinois, United States Marshalls Full time

    About This RoleIn this role, you will be the face of our company, interacting with customers on a daily basis. You will be responsible for creating a positive shopping experience, ensuring accurate transactions, and maintaining a clean store environment.Main Responsibilities:Deliver exceptional customer service, responding to customer inquiries and resolving...


  • Vernon Hills, Illinois, United States Labor Solutions Professional Full time

    Job DescriptionIn this role, you will be responsible for managing materials handling operations, coordinating inventory management, and ensuring the smooth flow of goods within our facility. You will work closely with our warehouse supervisor to maintain inventory accuracy and efficiency.Duties and Responsibilities:Manage and coordinate materials handling...


  • Mt. Vernon, Illinois, United States Hobby Lobby Full time

    In this role, you will be responsible for creating a positive and engaging customer experience in our stores. As a Sales Associate at Hobby Lobby, you will play a key role in delivering exceptional customer service, maintaining a clean and organized store environment, and meeting sales goals.About UsHobby Lobby is a world worth exploring - where dedication...


  • Mt. Vernon, Illinois, United States Alabama ONE Full time

    Company OverviewAlabama ONE Credit Union is a leading financial institution that values exceptional customer service. We are seeking a highly skilled and professional Part-Time Teller to join our team.Job DescriptionThe primary responsibility of this role is to provide excellent customer service, conduct routine financial transactions, and maintain accurate...


  • Mt. Vernon, Illinois, United States Hobby Lobby Full time

    About Our Company: Hobby Lobby is a retail chain specializing in arts and crafts supplies, home decor, and more. We offer a comprehensive benefits package and a supportive work environment.Salary Range: $14.00 - $15.00 per hourWe are seeking a reliable and enthusiastic individual to join our team as a sales associate. The successful candidate will possess...

  • Store Associate

    7 days ago


    Mt. Vernon, Illinois, United States Hibbet Sports Full time

    Hibbett Sports is seeking a highly skilled Store Associate - Customer Service to join our team. In this role, you will be responsible for:Providing world-class customer service, responding to customer inquiries and resolving issues in a timely and professional manner;Supporting sales efforts by engaging with customers, offering product recommendations, and...


  • Mt. Vernon, Illinois, United States Walmart Full time

    Job OverviewAs a Sales Floor Team Member at Walmart, you will play a critical role in ensuring that our customers have an exceptional shopping experience. Your primary responsibility will be to assist customers with their shopping needs, answer questions, and resolve any issues that may arise. Additionally, you will be responsible for maintaining a clean and...


  • Mt. Vernon, Illinois, United States Peoples National Bank Full time

    About Peoples National Bank:We are a reputable banking institution dedicated to providing exceptional customer service and support. As a Teller at our bank, you will play a vital role in ensuring that all transactions are processed accurately and efficiently.**Salary:** $16-17 per hour**Job Description:**As a Banking Customer Service Representative, you will...


  • Mt. Vernon, Illinois, United States Family Dollar Full time

    At Family Dollar, we are seeking a highly skilled Customer Service Ambassador to provide exceptional service to our valued customers. This key role involves greeting customers, assisting with merchandise selection, and completing cash register transactions accurately.Key Responsibilities:Provide excellent customer service to meet the needs of our...