Customer Service Representative

6 days ago


Charlotte, North Carolina, United States KCK Enterprises Full time
Job Summary

Carolina Cooks Restaurant Equipment is seeking a highly motivated Bilingual Sales Associate to join our team in Charlotte, NC. As a key member of our sales team, you will be responsible for providing exceptional customer service, processing transactions, and supporting sales operations.

About the Position

This full-time role offers a competitive salary of $15-$18 per hour and includes benefits such as PTO and additional perks for full-time employees. You will work Monday through Friday from 8 AM to 5 PM and every other Saturday from 8 AM to 2 PM.

Responsibilities
  • Provide excellent customer service and respond to customer inquiries in a prompt and professional manner.
  • Process transactions accurately and efficiently using our point-of-sale system.
  • Assist with inventory management, including restocking as needed.
  • Maintain a clean and organized checkout area.
  • Communicate effectively with manufacturers to obtain lead times.
Requirements
  • Minimum 1 year of cashier or sales experience, preferably in retail or hospitality.
  • Fluency in both English and Spanish (required).
  • Strong communication and interpersonal skills.
  • Proficiency in Microsoft Office and comfort with computer skills.
  • Ability to handle cash transactions accurately and efficiently.
  • Physically able to stand for extended periods and lift up to 50 pounds.
  • Availability to work weekends and holidays as needed.
Benefits

We value our employees and offer a supportive and inclusive team environment, competitive pay, and opportunities for growth. We believe in creating long-lasting relationships with our customers and team members.



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