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Healthcare Office Supervisor

2 months ago

Panama City, Florida, United States ENT and Allergy Associates of Florida Full time
Job Overview

ENT and Allergy Associates of Florida is a leading provider of specialized medical services, dedicated to delivering exceptional patient care. We are currently in search of a Medical Office Supervisor to oversee operations at our office.

Role Summary:

The Medical Office Supervisor will assist in managing the daily functions of the practice, ensuring smooth operations and optimal patient care. This role requires a proactive individual who is committed to fostering a collaborative environment among staff and providers.

Key Responsibilities:

  • Perform office duties as required
  • Oversee recruitment, interviewing, and onboarding of administrative and clinical personnel
  • Mentor and develop team members while promoting a culture of teamwork
  • Encourage and inspire staff to meet both personal and organizational objectives
  • Evaluate operational workflows across departments to enhance efficiency and implement best practices
  • Ensure adherence to organizational policies and procedures
  • Maintain a comprehensive understanding of front and back office operations
  • Guarantee compliance with OSHA, HIPAA, and relevant state regulations
  • Ensure staff and providers fulfill annual training requirements as outlined by the Compliance department
  • Manage payroll processes and assist with HR functions as directed by management
  • Participate in management meetings on a regular basis
  • Handle patient inquiries and provide information regarding surgical procedures
  • Assist in verifying surgical benefits and securing necessary authorizations
  • Coordinate scheduling of surgical procedures at accredited facilities
  • Keep patients informed about their surgical status
  • Manage financial transactions related to surgical deposits and copays
  • Ensure timely communication of pre-operative and post-operative instructions to patients
  • Obtain necessary consents for surgical procedures
  • Provide timely updates to the surgical team

Qualifications:

  • At least one year of experience in healthcare management
  • Comprehensive understanding of medical office operations to effectively support physicians and administrative staff
  • Ability to exercise sound judgment and make decisions that align with organizational goals
  • Strong organizational skills to meet deadlines
  • Excellent verbal and written communication abilities
  • Exceptional interpersonal skills
  • Professional demeanor when interacting with patients, physicians, and team members
  • Experience with electronic medical records (EMR)
  • Proficient in computer applications
  • Fluency in Spanish is advantageous

Benefits:

  • Comprehensive medical, dental, and vision coverage
  • Company-sponsored short-term and long-term disability insurance
  • 401(K) retirement plan
  • Paid holidays
  • Accrued paid time off

Physical Requirements: The role may require physical dexterity to operate medical and office equipment effectively. The position may involve various physical activities, including sitting, standing, and lifting light objects. Reasonable accommodations will be made for qualified individuals with disabilities to perform essential job functions.

We are an equal-opportunity employer committed to diversity and inclusion.

All candidates will undergo thorough background checks as part of the hiring process.