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Restaurant Operations Manager

2 months ago

Franklin, Pennsylvania, United States Little Caesars Full time
Job Description

Job Title: Restaurant Operations Manager

Job Summary:

We are seeking a highly skilled and experienced Restaurant Operations Manager to join our team at Little Caesars. As a Restaurant Operations Manager, you will be responsible for overseeing the daily operations of our restaurant, ensuring that our customers receive exceptional service and that our business runs smoothly and efficiently.

Key Responsibilities:

  • Customer Service: Ensure that customers receive correct, complete orders within service time goals.
  • Product Quality: Prepare and ensure that all colleagues prepare consistent, high-quality products that are served to customers.
  • Restaurant Maintenance: Achieve the standards for a clean and organized restaurant.
  • Team Management: Recruit, hire, train, and evaluate team members.
  • Productivity: Develop a productive team by providing direction and supervision of colleagues through the appropriate use of communication, delegation, and disciplinary skills.
  • Administrative Tasks: Accurately complete all paperwork associated with daily, weekly, and period-end activities as directed by the Area Supervisor or Market Director.
  • Scheduling and Inventory: Schedule, food order, and product project accurately and maintain restaurant equipment.
  • Marketing and Promotions: Properly implement shakerboarding, local store marketing events, and in-store promotions that result in increased sales.

Requirements:

  • Physical Demands: Ability to lift up to 55 pounds.
  • Communication Skills: Ability to effectively communicate to customers and co-workers (reading, speaking, hearing, writing, etc.).
  • Education and Experience: Must have a high school diploma or equivalent and a minimum of 2 years of experience in a management role.
  • Other Requirements: Must be 21 years of age or older, have a valid driver's license, and experience with Profit and Loss Statements.

Why Work for Us?

We offer a competitive compensation package, including lucrative performance bonuses, a retirement plan with company match, and opportunities for career progression.