Assistant General Manager

3 days ago


Watford City, North Dakota, United States Mainstay Suites - Watford City, ND Full time
Hotel Operations Leadership Opportunity

Mainstay Suites in Watford City, ND is seeking a seasoned hotel operations professional to join our team as an Assistant General Manager.

Key Responsibilities:

  • Direct and coordinate front desk, housekeeping, reservations, guest service, security, and maintenance activities to ensure exceptional guest experiences.
  • Maximize Average Daily Rate (ADR) and Occupancy through strategic revenue management.
  • Facilitate effective communication between Sales and Operating departments.
  • Motivate and develop department supervisors to achieve business objectives.
  • Analyze financial statements and budgets to inform operational decisions.
  • Implement cost-saving strategies and manage department head scheduling.
  • Develop and implement policies, procedures, and systems to enhance business operations.
  • Oversee safety programs, including training, reporting, and incentives.

Requirements:

  • 2+ years of supervisory experience in hotel operations.
  • Knowledge of hotel brands, including Marriott, Choice, Hilton, IHG, Wyndham, or Hyatt.
  • Understanding of financial statements and budgets.
  • Proven track record of delivering exceptional guest service results.
  • Ability to develop and implement policies, procedures, and systems.
  • Experience with safety programs and training.
  • Strong analytical and problem-solving skills.

What We Offer:

  • Competitive salary based on experience.
  • Quarterly bonus opportunities.
  • Comprehensive benefits package, including health, vision, and dental insurance.
  • 401(k) retirement plan.
  • Vacation time and paid holidays.
  • Opportunities for career growth and development.
  • Discount programs for shopping, travel, and entertainment.

Mainstay Suites is an equal opportunity employer and welcomes applications from diverse candidates. All candidates will be required to complete a pre-employment drug screening and background check.



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