Clinical Ambulatory Care Specialist

6 days ago


Étreux, Hauts-de-France, United States Mass General Brigham Full time

Mass General Brigham, a world-renowned hospital, is seeking a skilled Clinical Ambulatory Care Specialist to join their team in Boston, Massachusetts.

About the Role

We are looking for an experienced Registered Nurse with excellent communication and problem-solving skills to provide high-quality patient care in our ambulatory setting. The successful candidate will work collaboratively with attending physicians, mid-level practitioners, and administrative staff to achieve optimal clinical outcomes.

Key Responsibilities
  • Triage phone calls from patients, families, providers, and respond to clinical-related communications as directed.
  • Contact patients to update medication reconciliation lists, support management of prescription refills, and handle insurance prior authorization of medications.
  • Conduct insurance prior authorization of diagnostic testing and procedures.
  • Track, collect, and review outpatient test results; review abnormal results with supervising physician/mid-level practitioner, and inform patients of test results and clinical impact/plan.
  • Complete various medical and administrative forms, such as disability and VNA documentation.
  • Assist with clinical instruction for patients, including medication teaching.
  • Support administrative operations by acting as a clinical liaison to administrative support staff.
  • Maintain and follow patient care protocols.
Requirements
  • Bachelor's Degree preferred.
  • Registered Nurse licensure in Massachusetts.
  • Current BLS certification.
  • Relevant professional experience in cardiology.
  • Bilingual (English/Spanish speaking), strongly preferred.
Why Work at Mass General Brigham?

At Mass General Brigham, we offer a comprehensive compensation package that includes:

  • An estimated salary range of $80,000 - $110,000 per year, based on experience.
  • A generous benefits package, including medical, dental, vision, and life insurance.
  • Employee assistance programs and opportunities for professional growth and development.
Our Culture

We value diversity, equity, and inclusion and strive to create a welcoming environment for employees, patients, and families of diverse cultures, ethnic backgrounds, ages, lifestyles, and physical abilities.



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