Toyota Service Advisor

2 days ago


New Holland, Pennsylvania, United States New Holland Auto Group Full time
Service Advisor - Toyota

We are seeking an experienced Service Advisor to join our award-winning service department team at New Holland Auto Group. As a Service Advisor, you will play a critical role in providing exceptional customer experiences and ensuring the efficient and accurate completion of service work.

Responsibilities:
  • Manage a team of technicians through scheduling and assigning work
  • Provide quality, friendly, professional customer service
  • Demonstrate behaviors consistent with the Company's Values in all interactions with customers, co-workers, and vendors
  • Communicate directly with technicians regarding the status of the service work and estimated time for completion
  • Comply with all company safety policies and procedures
  • Ensure quality repair work in accordance with dealerships and factory standards
Qualifications:
  • Strong listening skills
  • Service advisor experience preferred
  • Automotive Technical/Trade school degree
  • Ability to learn new technology, repair, and service procedures and specifications
  • Positive, friendly attitude, along with a customer service mentality
  • High school diploma or equivalent
  • Math, Reading, and Basic Computer skills
  • Excellent oral and written communication skills
  • Professional appearance and work ethic
Benefits:
  • Highly Productive, Very Large, Clean Parts Department
  • Company Issued Uniforms
  • Energetic Work Environment
  • Health, Dental, Vision, and Life Insurance
  • 401K with Company Match
  • Paid Time Off
  • Advancement within the Department and/or Company
  • Employee Vehicle Purchase Program
  • Employee Service Discount Program

In order to qualify for employment, all applicants must pass pre-employment testing, which includes background checks, MVR, and drug testing. New Holland Auto Group is an Equal Employment Opportunity employer.



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