Toyota Automotive Service Advisor

14 hours ago


New Holland, Pennsylvania, United States New Holland Auto Group Full time
Job Overview

We are seeking an experienced Toyota Service Advisor to join our award-winning service department team at New Holland Auto Group. As a key member of our team, you will be responsible for managing a team of technicians, providing exceptional customer service, and ensuring quality repair work in accordance with dealerships and factory standards.

Responsibilities
  • Manage a team of technicians through scheduling and assigning work
  • Provide quality, friendly, professional customer service
  • Demonstrate behaviors consistent with the Company's Values in all interactions with customers, co-workers, and vendors
  • Communicate directly with technicians regarding the status of the service work and estimated time for completion
  • Comply with all company safety policies and procedures
  • Ensure efficient and accurate quality repair work in accordance with dealerships and factory standards
Qualifications
  • Strong listening skills
  • Service advisor experience preferred
  • Automotive Technical/Trade school degree
  • Ability to learn new technology, repair, and service procedures and specifications
  • Enjoy working in a fast-paced environment
  • Positive, friendly attitude, along with a customer service mentality
  • High school diploma or equivalent
  • Math, Reading, and Basic Computer skills
  • Excellent oral and written communication skills
  • Professional appearance and work ethic
  • Must have a valid PA driver's license with a good driving record
Benefits
  • Highly productive, very large, clean parts department
  • Company-issued uniforms
  • Energetic work environment
  • Health, dental, vision, and life insurance
  • 401K with company match
  • Paid time off
  • Advancement within the department and/or company
  • Employee vehicle purchase program
  • Employee service discount program

*In order to qualify for employment, all applicants must pass pre-employment testing, which includes background checks, MVR, and drug testing. New Holland Auto Group is an Equal Employment Opportunity employer.*



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