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Part Time Banker

1 month ago


Owings Mills, Maryland, United States PNC Full time
Job Overview

PNC is seeking a highly skilled and customer-focused individual to join our Retail Branch organization as a Part Time Teller. As a key member of our team, you will provide exceptional customer service, accurately perform high-volume customer banking transactions, and develop banking product referral opportunities through strong customer relationship skills.

Key Responsibilities
  • Deliver a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet.
  • Process a variety of customer interactions, including lobby engagement activities to connect with customers and position PNC products to meet their needs.
  • Identify opportunities through meaningful conversations with customers, making appropriate referrals to branch staff or PNC ecosystem partners.
  • Apply product and procedural knowledge to solve customer's problems and ensure teller and branch daily operations and maintenance transactions are completed in an efficient and accurate manner.
Requirements
  • Accuracy and Attention to Detail, Addressing Customer Needs, Banking Products, Digital Awareness, Effective Communications, Fraud Detection and Prevention, Managing Multiple Priorities, Matrix Management, Problem Solving, Understanding Customer Needs.
  • No degree required; prior experience is not necessary, and a comparable combination of education, job-specific certification(s), and experience (including military service) may be considered.
Benefits

PNC offers a comprehensive range of benefits to help meet your needs now and in the future, including medical/prescription drug coverage, dental and vision options, employee life insurance, 401(k) with PNC match, pension and stock purchase plans, back-up child/elder care, adoption, surrogacy, and doula reimbursement, educational assistance, and a robust wellness program with financial incentives.

In addition, PNC generally provides paid time off, including parental leave, up to 11 paid holidays each year, 6 occasional absence days each year, and may also be eligible for vacation time after first year of service, if employee meets hours-worked requirements.