Banking Services Associate

2 weeks ago


Hampden, Massachusetts, United States Polish National Credit Union Full time

About Us

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Polish National Credit Union is a financial institution dedicated to providing exceptional service to its members. As a leading credit union in the area, we offer a range of banking services designed to meet the needs of individuals and families.

Compensation Package

The estimated salary for this position is $35,000 - $45,000 per year, depending on experience. In addition to a competitive salary, we also offer a comprehensive benefits package, including health, dental, and vision insurance, flexible spending accounts, and a generous 401(k) with employer match.

Job Responsibilities

  • Provide high-quality customer service to credit union members by answering questions, resolving issues, and offering recommendations for banking products and services.
  • Process transactions accurately and efficiently, including deposits, withdrawals, and loan applications.
  • Identify member needs and suggest suitable banking solutions to increase customer satisfaction and loyalty.
  • Collaborate with other team members to achieve business objectives and improve operational efficiency.

Requirements

  • Bachelor's degree in finance, accounting, or related field (or equivalent work experience).
  • Strong math skills, with ability to accurately handle cash and process transactions.
  • Excellent communication and interpersonal skills, with ability to work effectively with diverse groups of people.
  • Ability to work in a fast-paced environment and adapt to changing priorities and deadlines.

What We Offer

  • A dynamic and supportive work environment that encourages professional growth and development.
  • Ongoing training and education opportunities to enhance your skills and knowledge.
  • A comprehensive benefits package that includes health, dental, and vision insurance, as well as retirement savings options.


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