Retail Sales Associate

21 hours ago


Woburn, Massachusetts, United States The UPS Store Full time
Job Title: Retail Sales Associate

The UPS Store is seeking a highly skilled and customer-focused Retail Sales Associate to join our team. As a key member of our retail team, you will be responsible for delivering exceptional customer service, processing packages for courier shipment, and operating various office equipment.

Key Responsibilities:
  • Deliver outstanding customer service to walk-in customers and telephone inquiries
  • Practice good listening skills with customers, team members, and leadership
  • Take ownership of customer shipping needs and offer viable solutions
  • Learn all product and service offerings, alternative solutions, and industry trends
  • Operate all equipment, software, and devices in an expert fashion and teach others
  • Maintain a clean, organized, and safe working environment
  • Perform other duties as assigned
Requirements:
  • High school diploma or GED required
  • Retail/customer service experience
  • Good communication and people skills
  • Able to cross-sell and up-sell products and services
  • Excellent packing skills
  • Strong computer skills, including Microsoft Office and Adobe Suites
  • Prompt, reliable, and responsible
  • Able to lift 50+ pounds
  • Must be able to work Saturday and Sundays
  • Ability to stand for extended periods of time
What We Offer:

The UPS Store offers a competitive salary, comprehensive benefits package, and opportunities for career growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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