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Customer Service Associate

2 months ago

Philadelphia, Pennsylvania, United States Samuels & Son Seafood C Full time

**About Samuels & Son Seafood C**

We are a leading provider of fresh and frozen seafood, and we are seeking a highly skilled and detail-oriented individual to join our team as a Customer Service Representative. This role is designed to process orders from various sources, including sales representatives, customers, and other stakeholders.

**Key Responsibilities:**

  • Process orders accurately and efficiently, ensuring timely delivery to customers.
  • Provide exceptional customer service, responding to inquiries and resolving issues in a professional and courteous manner.
  • Work closely with sales representatives and other team members to ensure seamless order processing and customer satisfaction.
  • Maintain accurate records and data, using Microsoft Office applications such as Excel, Word, and Outlook.
  • Collaborate with the customer service team to achieve sales and customer satisfaction goals.

**Requirements:**

  • High school diploma or equivalent required.
  • Excellent communication and customer service skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Strong attention to detail and organizational skills.
  • Ability to work a flexible schedule, including evenings and weekends.

**What We Offer:**

  • A competitive compensation and benefits package.
  • Opportunities for career advancement and professional growth.
  • A dynamic and supportive work environment.