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Retail Stock Associate

2 months ago

Westlake Village, California, United States Michaels Full time
Job Overview:

As a vital member of our team, you will play a key role in ensuring that our store is well-stocked and organized, providing exceptional service to our customers.

Key Responsibilities:
  • Customer Engagement: Deliver outstanding customer service and assist shoppers in locating products throughout the store.
  • Efficient Checkout: Facilitate a smooth and friendly checkout experience for all patrons.
  • Inventory Management: Participate in unloading delivery trucks and executing merchandise presentation tasks across the store.
  • Product Assistance: Help customers with their shopping needs, guiding them to find products and offering effective solutions.
  • Cash Handling: Process cash transactions at the checkout with efficiency and courtesy.
  • Rewards Promotion: Encourage customers to enroll in rewards programs to enhance their shopping experience.
  • Omni-Channel Support: Assist with online order fulfillment and in-store pickup processes.
  • Display Management: Support the unloading of trucks, filling displays, and executing planogram tasks.
  • Store Maintenance: Ensure merchandise is organized, and maintain store cleanliness and upkeep.
  • Sales Preparation: Engage in stock optimization and assist with weekly sales setup.
  • Safety and Loss Prevention: Contribute to initiatives aimed at loss prevention and maintaining a safe shopping environment.
  • Policy Adherence: Follow company policies and standards to ensure compliance and operational excellence.
  • Team Interaction: Foster respectful interactions with colleagues, maintain a positive demeanor, and embody company values.
Qualifications:
  • Previous experience in retail or customer service is preferred.
  • Ability to stand for extended periods, navigate the store, and lift or reach as needed.
  • Comfortable working in a dynamic retail environment with various physical demands.
  • Availability for a flexible schedule, including evenings, weekends, and early mornings.

Company Overview: Michaels is a premier creative destination in North America, boasting over 1,290 stores and a robust online presence. We are dedicated to inspiring our customers, empowering our team members, and fostering an inclusive atmosphere for all. Join us in igniting the joy of creativity while advancing your personal and professional growth. Michaels is proud to be an Equal Opportunity Employer.