Coverage Resident Assistant

1 month ago

Westerville, Ohio, United States Frontline Response International Full time
Job Description

Job Summary:

Frontline Response International is seeking a highly motivated and compassionate Coverage Resident Assistant to join our Out of Darkness team in Ohio. As a key member of our household operations team, you will be responsible for overseeing evening and weekend activities, providing care to residents, and ensuring a safe and supportive environment.


Responsibilities:

  • Household Operations:

    • Manage evening and weekend activity schedules.

    • Lead and facilitate evening groups with residents.

    • Oversee evening/weekend volunteer activities when scheduled.

    • Complete appropriate documentation of resident case files and staff communication.

    • Report any resident or facility incidents to the SH Manager.

  • Resident Care:

    • Provide care to residents and make decisions in emergency situations.

    • Responsible for resident care - including medication needs, meals, general health, and other needs.

    • Build relationships with residents and encourage growth and goals (in collaboration with the house staff team).

    • Be present and available for emotional and spiritual encouragement and guidance.

    • Implement the department's medical protocol in emergency situations / Conduct ER transportation when needed.

  • Intake Procedures:

    • Prepare housing needs for new intake (linens, toiletries, welcome basket).

    • Conduct resident intake searches.

    • Complete intake paperwork and drug screen.

  • Enforcement of Department Rules and Regulations:

    • Maintain a stable, safe environment and facilitate conflict resolution.

    • Implement trauma-informed corrective conversations and redirection where needed while keeping household physical and emotional safety in mind.

    • Respond appropriately, with respect and compassion, when enforcing house rules.

  • Team Collaboration:

    • Participate in regular staff meetings, staff training programs, supervisory sessions, and accept the responsibility for aiding the development of positive team relationships.

    • Maintain Frontline Response core values, policies, and code of conduct.

    • Assists all staff with the shared responsibilities of medication, smoke break, and meal times.

    • Assist with transportation as needed.


Requirements:

  • Experience working with persons in crisis - remaining calm in intense situations.

  • Ability to be understanding, sensitive, and appropriate.

  • Ability to calmly and maturely approach conflict resolution.

  • Ability to work in a team environment - nonjudgmental, open and transparent, clear sense of boundaries.

  • A strong sense of and respect for confidentiality with residents and fellow employees.

  • Strong understanding and practice of self-care.

  • Ability to legally operate a motor vehicle and provide own transportation.

  • Understanding of general household tasks - cooking, laundry, etc.


Personal Attributes:

  • Demonstrate maturity, decisive action, and sound judgment.

  • Compassionate with healthy boundaries.

  • Trustworthy and demonstrates integrity.

  • Patience and calm in stressful situations.

  • Lovingly intentional in relationships without manipulation.

  • Flexibility and humility with responsibilities, expectations, and fellow staff.

  • Self-aware and intentional with self-care.

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