Phone Triage Nurse

2 weeks ago


Aurora, Colorado, United States Duly Health and Care Full time
Job Title: Phone Triage RN

At Duly Health and Care, we're committed to delivering exceptional patient care and experiences. As a Phone Triage RN, you'll play a vital role in our team, utilizing your clinical expertise to assess and manage patient health concerns via telephone interactions.

Key Responsibilities:
  • Manage patient health concerns and symptoms via telephone interactions, utilizing physician-approved protocols for assessment and management.
  • Respond to and prioritize incoming patient messages and test results, scheduling appointments as needed.
  • Deliver patient education, according to individualized needs, and as prescribed by the Provider and/or Group policy.
  • Maintain accurate and detailed patient records, posting tests and documenting patient education provided.
  • Perform and delegate tasks to facilitate patient care, aware of coding and reimbursement issues.
Requirements:
  • Current RN licensure in nursing.
  • Knowledge of nursing skills in accordance with nursing standards in the Nurse Practice Act.
  • Knowledge of OSHA and HIPAA.
  • Prefer a minimum of one year of professional nursing experience in a clinical or hospital setting.
About Us:

Duly Health and Care is a healthcare organization dedicated to delivering holistic benefits and opportunities for our team members to flourish in all aspects of their lives. We're committed to Diversity, Equity, and Inclusion (DEI) and Social Impact, and we invite you to join us in making a difference.


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