Dermatology Scheduling Coordinator
4 weeks ago
Optima Dermatology is seeking a highly organized and detail-oriented Scheduling Coordinator to join our Patient Services team. As a Scheduling Coordinator, you will play a critical role in ensuring the smooth operation of our dermatology practices.
Key Responsibilities:- Schedule patient appointments and manage waitlists to ensure optimal practice flow and volume targets.
- Provide exceptional customer service to patients, responding to inquiries and following up with prospective patients in a professional and empathetic manner.
- Act as a liaison between patients, providers, and practices, ensuring seamless communication and coordination.
- Assist with maintaining provider schedules, achieving appointment volume and practice flow targets, and responding to schedule adjustments.
- Work collaboratively with the Director of Patient Experience and other team members to achieve departmental goals and objectives.
- High School Diploma/GED required; some college preferred.
- Minimum of two years' customer service experience and genuine interest in people required.
- Knowledge of sales/sales experience preferred.
- Work experience in a medical/healthcare/aesthetics environment or healthcare call center required.
- Experience with ModMed or similar EMR preferred.
- Excellent time management skills and ability to adjust priorities a must.
- Strong computer skills, proficient in Microsoft Office programs.
- Competitive compensation package.
- Generous health, dental, vision, disability, and life insurance benefits.
- A collaborative and dynamic work environment.
- Opportunities for professional growth and development.
At Optima Dermatology, our mission is to revolutionize skin care by providing world-class patient services and delivering exceptional results. We are a rapidly growing organization that values our team members and is committed to creating a positive and supportive work environment.
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