Service Delivery Excellence Leader
3 weeks ago
We are a dynamic and innovative company that creates technology solutions for retailers, commercial businesses, and institutions. Our goal is to deliver exceptional customer service and provide our customers with the best possible experience.
Qualifications- Bachelor's degree from an accredited institution
- 5-7 years of professional experience in a customer service or account operations role
- 3+ years of direct people management experience
- 1+ year's experience with Zendesk preferred
- Experience with ERP systems/AS400 preferred
- High proficiency in Microsoft 365 applications (Word, Excel, PowerPoint, Outlook, Teams)
- Strong organizational skills with the ability to effectively prioritize and manage multiple demands in a fast-paced environment
- Excellent interpersonal and communication (verbal and written) skills
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Service Excellence Leader
2 weeks ago
Charlotte, North Carolina, United States U S National Whitewater Center Full timeAbout the RoleWe are looking for a Service Excellence Leader to join our Guest Services team at U S National Whitewater Center.This role involves leading the team in providing exceptional customer service and creating a positive guest experience.Main Responsibilities:Develop and implement strategies to improve customer service and communication...
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Operational Excellence Leader
3 weeks ago
Charlotte, North Carolina, United States C4 Technical Services Full timeJob DetailsWe are seeking a highly experienced Operational Excellence Leader to join our team at C4 Technical Services. This role will involve leading the development and implementation of operational excellence initiatives.Key Responsibilities:Develop and implement process improvements to enhance efficiency and effectivenessLead cross-functional teams to...
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Service Delivery Strategist
1 day ago
Charlotte, North Carolina, United States Pattons Full timeAbout UsPattons, a leading provider of air compressor systems, has been serving industries throughout the Southeast since 1945. Our company has undergone significant changes since joining the ELGi Equipments Ltd. family in 2012.We attribute our exceptional reputation for quality and service to our dedicated team members who are committed to excellence. To...
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Luxury Vehicle Service Leader
3 weeks ago
Charlotte, North Carolina, United States Genesis of Charlotte Full timeWe're seeking a highly skilled Luxury Vehicle Service Leader to join our team at Genesis of Charlotte. As a leader in our service department, you'll be responsible for overseeing the service operation, managing a team of service advisors and technicians, and delivering exceptional customer experiences.The estimated annual salary for this position is $100,000...
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Sales and Service Leader
4 weeks ago
Charlotte, North Carolina, United States BRAHMIN LEATHER WORKS LLC Full timeRole DescriptionThe Sales and Service Leader is accountable for driving sales growth, delivering exceptional customer experiences, and maintaining a high-performing sales floor. Key responsibilities include:Develop and execute sales strategies to meet or exceed sales targets.Build and maintain strong relationships with customers, responding to their needs...
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Service Management Leader
2 weeks ago
Charlotte, North Carolina, United States SpeeDee - A Plus Automotive Full timeWe need an experienced professional to oversee the day-to-day operations of our center, ensure high-quality service delivery, and maintain a safe working environment.The ideal candidate will have great interpersonal skills, an upbeat personality, strong work ethics, and a commitment to excellence with all levels of service.
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Customer Service Expert Leader
2 weeks ago
Charlotte, North Carolina, United States Food Lion Full timeJob DescriptionWe are seeking a highly motivated and customer-focused individual to join our team as a FT Customer Service Leader. In this role, you will be responsible for assisting the Customer Service Manager and Assistant Customer Service Manager in maintaining standards according to the Front End Standard Practice Manual. Your primary goal will be to...
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Nurse Leader for Labor and Delivery
4 weeks ago
Charlotte, North Carolina, United States Novant Health - Agency - Reddot Full time**Job Overview:**We are seeking an experienced Registered Nurse to lead our Labor and Delivery team at Novant Health in Charlotte, NC. As a Nurse Leader, you will play a vital role in providing exceptional patient care and supporting the growth of our talented nursing staff.
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Food and Item Delivery Specialist
3 weeks ago
Charlotte, North Carolina, United States FetchMe Delivery, LLC Full timeF fetchMe Delivery, LLC is seeking a skilled Food and Item Delivery Specialist to join our team on a part-time basis.Job DescriptionThis role involves delivering food and other items to customers in a professional and timely manner, utilizing a reliable vehicle and adhering to our high standards of customer service.As a representative of FetchMe, you will be...
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Customer Service Leader
2 weeks ago
Charlotte, North Carolina, United States Food Lion Full timeJob SummaryWe are seeking a Customer Service Leader to join our team at Food Lion. This role is responsible for providing fast, easy, flexible and friendly service to our customers through the achievement of Food Lion customer service standards.
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Regional Nutrition Services Leader
3 weeks ago
Charlotte, North Carolina, United States Morrison Healthcare Full timeOverview of the RoleThe Regional Nutrition Services Leader will be responsible for overseeing food service operations in LA, OH, and parts of the Northeast. This role requires 75% travel and the ideal candidate will live close to a major airport. Key responsibilities include developing and implementing patient-centered food service strategies, training and...
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Store Service Excellence Leader
2 days ago
Charlotte, North Carolina, United States Food Lion Full timeJob SummaryThis leadership role supports the management and duties of store operations to meet financial and sales goals. The successful candidate will build associate and customer relations and promote a strong culture in support of Food Lion Strategy.The ideal candidate will maintain solid communications with the management team, all associates in the...
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Service Excellence Ambassador
4 weeks ago
Charlotte, North Carolina, United States Marriott Hotels & Resorts Full timeAbout UsWe are Marriott Hotels & Resorts, a leading hospitality brand that has been redefining the art of service for over 90 years. With a global presence in over 130 countries, we pride ourselves on crafting unique experiences that exceed our guests' expectations.Estimated Salary Range$52,000 - $62,000 per year, depending on location and experience.Key...
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Charlotte, North Carolina, United States CoolSys Full timeAbout Our CompanyCoolSys serves customers in various markets, including retail, commercial, food service, educational, healthcare, and industrial.We strive to hire exceptional individuals who will contribute to our success. Our comprehensive benefits package includes a 10,000 sign-on bonus, medical, dental, vision, and prescription coverage, paid vacation...
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Customer Service Operations Leader
3 weeks ago
Charlotte, North Carolina, United States Food Lion Full timeJob SummaryWe are seeking a highly motivated Customer Service Operations Leader to join our team at Food Lion. As a key member of our store operations team, you will be responsible for supporting the management and duties of store operations to meet financial and sales goals. You will build associate and customer relations and promote a strong culture in...
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Equipment Delivery Specialist
3 weeks ago
Charlotte, North Carolina, United States Automatic Leasing Service Full timeJob OverviewAutomatic Leasing Service, a family-owned and operated business with over 65 years of experience in domestic leasing of laundry equipment, is seeking a reliable and motivated delivery driver to join our team.Compensation$20.00 per hour, plus benefits, including paid time off (PTO), paid holidays, 401(k) and profit sharing, annual raises, and...
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Pizza Team Leader
3 weeks ago
Charlotte, North Carolina, United States JET'S PIZZA NC010 Full timeJob Title:Pizza Team Leader">About the Job:JET'S PIZZA NC010 is seeking a Pizza Team Leader to join our team. As a key member of our management team, you will be responsible for leading a team of staff members to achieve business objectives and provide exceptional customer service.The ideal candidate will have previous experience in a leadership role,...
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Financial Services Innovation Leader
3 weeks ago
Charlotte, North Carolina, United States Disability Solutions Full timeLeadership & Interpersonal SkillsWe are seeking a Financial Services Innovation Leader to join our team at Bank of America. As a key member of our Quantitative Solutions team, you will work closely with business partners to identify opportunities for automation and process improvement, ensuring adherence to timelines and quality standards.The ideal candidate...
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Delivery Professional
3 weeks ago
Charlotte, North Carolina, United States Automatic Leasing Service Full timeAbout UsAt Automatic Leasing Service, we pride ourselves on providing excellent customer service and ensuring that every customer has a positive experience with our company.Job DescriptionWe are seeking a motivated and reliable Delivery Professional to join our team. As a key member of our delivery team, you will be responsible for delivering and installing...
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Food Service Leader
4 weeks ago
Charlotte, North Carolina, United States U S National Whitewater Center Full timeCareer OpportunityWe are seeking a talented Food Service Leader to join our team at U S National Whitewater Center. As a key member of our food service department, you will be responsible for leading a team of cooks and servers to deliver exceptional dining experiences.Key Responsibilities:Lead and motivate kitchen staff to achieve high levels of performance...