Sales and Customer Service Representative
4 weeks ago
Are you passionate about helping others and delivering exceptional customer experiences? We're seeking a Sales and Customer Service Associate to join our team at Massage Envy Augusta Exchange
About the Role:
- Provide outstanding customer service and create a welcoming atmosphere for clients
- Promote the value of Total Body Care by educating clients on new services and selling the Massage Envy Wellness Program
- Support clinic flow by scheduling services, answering phone calls, and addressing client questions
- Help grow and retain a client base through in-person and phone/email outreach
What We Offer:
- Competitive base pay of $12-15/hour plus bonuses and commissions
- Employer-paid healthcare, including medical, dental, and vision plans
- Matching 401(k) and paid time off for full-time employees
- Employee referral bonus program and Employee Assistance Program
- A flexible schedule for a better work-life balance and in-depth product and service training
- A free massage, skincare, or stretch service each month (earned) and 40% off all products
Requirements:
- High school diploma (or equivalent) and previous retail or sales experience (preferred)
- Critical thinking, excellent math and computer skills, and the ability to multitask
- Great people skills and the ability to establish positive relationships with guests
- Supporters of total body care with a general knowledge of massage and skin care services
Join Our Team:
We're a caring community that celebrates individuality and shares knowledge. If you're ready to grow and succeed with experienced professionals who share your passion, we can't wait to meet you
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