Sales and Customer Service Representative

4 weeks ago


Augusta, Maine, United States Massage Envy Full time
{"title": "Sales and Customer Service Associate", "description": "Unlock Your Potential at Massage Envy

Are you passionate about helping others and delivering exceptional customer experiences? We're seeking a Sales and Customer Service Associate to join our team at Massage Envy Augusta Exchange

About the Role:

  • Provide outstanding customer service and create a welcoming atmosphere for clients
  • Promote the value of Total Body Care by educating clients on new services and selling the Massage Envy Wellness Program
  • Support clinic flow by scheduling services, answering phone calls, and addressing client questions
  • Help grow and retain a client base through in-person and phone/email outreach

What We Offer:

  • Competitive base pay of $12-15/hour plus bonuses and commissions
  • Employer-paid healthcare, including medical, dental, and vision plans
  • Matching 401(k) and paid time off for full-time employees
  • Employee referral bonus program and Employee Assistance Program
  • A flexible schedule for a better work-life balance and in-depth product and service training
  • A free massage, skincare, or stretch service each month (earned) and 40% off all products

Requirements:

  • High school diploma (or equivalent) and previous retail or sales experience (preferred)
  • Critical thinking, excellent math and computer skills, and the ability to multitask
  • Great people skills and the ability to establish positive relationships with guests
  • Supporters of total body care with a general knowledge of massage and skin care services

Join Our Team:

We're a caring community that celebrates individuality and shares knowledge. If you're ready to grow and succeed with experienced professionals who share your passion, we can't wait to meet you

", "lang_code": "en"}

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