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Customer Experience Specialist
2 months ago
Job Summary:
The Sales Consultant - Appliance Outlet is a key member of the Best Buy team, responsible for delivering a world-class customer experience as the destination and authority for technology products and services.
Key Responsibilities:
- Implement assigned responsibilities from store leadership in outlet area to engage customers using selling skills to build complete, connected solutions while maintaining a balance of high velocity and high service.
- Ensure inventory and merchandising standards are maintained in outlet store area.
- Demonstrate excellence in execution of selling skills, and selling strategy as evidenced by coaching forms and Customer Metrics (NPS and Mystery Shops).
- Support sales strategies in partnership with the Sales Manager to achieve operating results, growth objectives, and overall financial performance goals.
Professional Requirements:
- Ability to work successfully as part of a team.
- Ability to work a flexible schedule inclusive of holidays, nights and weekends.
Preferred Qualifications:
- 3 months experience working in customer service, sales or related fields.
Best Buy is an Equal Opportunity Employer.
