VP of HR Digital and Analytics

6 days ago

New York, New York, United States EXL Full time
Job Title: Vice President, Strategic HR Business Partner for Analytics and Digital Americas

Job Location: Hybrid- New York area or New Jersey office (office 1-2 times per week)

About EXL: EXL (NASDAQ:EXLS) is a leading operations management and analytics company that helps businesses enhance growth and profitability in the face of relentless competition and continuous disruption. Using our proprietary, award-winning methodologies, that integrate advanced analytics, data management, digital, BPO, consulting, industry best practices and technology platforms, we look deeper to help companies improve global operations, enhance data-driven insights, increase customer satisfaction, and manage risk and compliance. EXL serves the insurance, healthcare, banking and financial services, utilities, travel, transportation and logistics industries. Headquartered in New York, New York, EXL has more than 50,000+ professionals in locations throughout the United States, Europe, Asia (primarily India and Philippines), Latin America, Australia and South Africa.

Job Overview:

The Vice President, Strategic HR Business Partner for Analytics and Digital Americas, will play a critical role in leading the HR strategy for the Analytics and Digital division within the Americas region. This role requires a strategic thinker with deep expertise in HR, analytics, and digital transformation. The VP will act as a trusted advisor to senior leadership, driving organizational effectiveness, talent management, resource management, team management and culture transformation aligned with the company's digital and analytical objectives. The VP will be bringing strong blend of hands-on experience with strategic leadership skills.

Key Responsibilities:
  • Monitor and apply HR recruiting best practices.
  • Influence key stakeholders and decision-makers, advocating for HR initiatives and programs.
  • Apply strategic thinking to HR initiatives, aligning HR strategy with business goals.
  • Partner with business leaders and key stakeholders to develop and implement comprehensive resource management strategies, tools, and processes to optimize resource allocation, utilization, and availability.
  • Collaborate with business leaders to conduct resource forecasting and capacity planning to effectively assess and manage resource demands.
  • Collaborate with stakeholders to monitor resource utilization, identify and address excess capacity, or bottlenecks/conflicts and recommend necessary actions/adjustments.
  • Demonstrate adaptability in the face of change, leading the organization through periods of transition.
  • Design and implement employee development programs to enhance skills, improve productivity, and drive employee satisfaction.
  • Conduct performance management activities, including setting objectives, performance reviews, and managing performance improvement plans.
  • Lead organizational development initiatives, including change management, organizational design, and cultural development.
  • Utilize HR metrics and analytics to drive decision-making and identify areas of improvement.
  • Ensure compliance with all relevant laws and regulations and manage risk within the organization.
  • Foster a collaborative environment within the organization, promoting teamwork and cooperation.
  • Promote the company's reputation as 'best place to work'.
  • Develop and implement strategic initiatives for recruiting diverse talent in a multi-site organization.
  • Act as a point of contact and build influential candidate relationships during the selection process.
Requirements:
  • Hold a Master of Business Administration (MBA) degree from a recognized institution.
  • Possess at least 10 years of experience in a senior HR role, with a focus on resource management, employee development, performance management, organizational development, and talent acquisition.
  • Experience in working in a global, multi-cultural, matrix organization.
  • Strong understanding of resource planning, allocation, and optimization principles and methodologies.
  • Familiarity with resource management software and tools to track, analyze, and report on resource utilization.
  • Demonstrate proficiency in HR metrics and analytics, with the ability to use data to drive decision-making.
  • Have a strong understanding of compliance and risk management within the HR context.
  • Exhibit strategic thinking skills, with the ability to align HR strategy with business goals.
  • Show strong collaboration skills, with the ability to work effectively in a team and foster a collaborative environment.
  • Display adaptability, with the ability to lead the organization through periods of change.
  • Ability to influence key stakeholders and advocate for HR initiatives and programs.
  • Possess additional certifications in HR management, such as the SHRM-CP or SHRM-SCP, would be an asset.
  • Have experience in the Analytics and Digital Americas business sector would be beneficial.
  • Exhibit strong leadership skills, with the ability to guide and motivate a team.
  • Demonstrate excellent communication skills, with the ability to clearly convey information and expectations.
  • Show strong problem-solving skills, with the ability to address issues and conflicts effectively.
  • Have a strong ethical framework, with the ability to handle sensitive information with discretion and integrity.
  • Display a commitment to continuous learning and professional development.
  • Have the ability to manage multiple priorities and meet deadlines in a fast-paced environment.
  • Show a commitment to diversity and inclusion, with the ability to work effectively with individuals from diverse backgrounds.
What We Offer:
  • EXL offers an exciting, fast-paced and innovative environment, which brings together a group of sharp and entrepreneurial professionals who are eager to influence business decisions. From your very first day, you get an opportunity to work closely with highly experienced, world-class consultants.
  • You can expect to learn many aspects of businesses that our clients engage in. You will also learn effective teamwork and time-management skills - key aspects for personal and professional growth.
  • We provide guidance/coaching to every employee through our mentoring program wherein every junior level employee is assigned a senior level professional as advisors.
  • Sky is the limit for our team members. The unique experiences gathered at EXL sets the stage for further growth and development in our company and beyond.

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