Community Operations Manager
3 weeks ago
About the Role
Axis Residential, LLC is seeking an experienced and people-focused Community Operations Manager to join our team. This role offers a unique opportunity to work in a forward-thinking property management organization that prioritizes the well-being and success of its employees while creating meaningful community experiences for residents.
The successful candidate will be responsible for building strong relationships with residents, prospects, portfolio managers, and on-site teams. As the Community Operations Manager, you will oversee the daily operations of the community, ensuring maximum revenue potential and maintaining a culture focused on enhancing resident quality of life.
- Main Responsibilities:
- Manage and lead a high-performing office team.
- Create and maintain a community culture emphasizing excellent customer service and a supportive environment.
- Provide ongoing training and performance evaluations for associates.
- Support community events and activities.
- Participate in sales programs and leasing activities while fostering strong relationships with current and prospective residents.
- Elevate occupancy and revenue through strategic planning and execution.
- Oversee daily property operations to achieve financial goals and budgets.
- Maintain the physical appeal of the community, including regular inspections and unit readiness.
- Monitor local market conditions and identify areas for improvement.
- Ensure thorough application and credit checks for prospective residents.
- Manage liability insurance records.
- Exercise sound judgment regarding property expenditures and submit accurate invoices.
- Promote timely unit turnover and implement marketing strategies to pre-lease apartments.
- Enforce evictions for non-payment of rent and rule violations.
- Collaborate with the portfolio manager on various tasks, such as budget preparation and financial reporting.
- Comply with company policies and Fair Housing Laws.
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