Customer Experience Associate

3 weeks ago


West Babylon, New York, United States AutoZone Full time

Drive Sales Success at AutoZone

We are looking for a skilled Senior Retail Sales Associate to excel in sales performance and deliver outstanding customer experiences.

Primary Responsibilities:

  1. Deliver top-notch customer service, fostering a positive shopping experience.
  2. Maximize sales potential through effective upselling and cross-selling techniques.
  3. Ensure accurate and efficient processing of transactions, adhering to company cash handling procedures.
  4. Support visual merchandising efforts, maintaining a visually appealing store display.
  5. Actively engage customers, offering personalized product recommendations and solutions.
  6. Stay informed about current promotions, new products, and services, sharing knowledge with customers and colleagues.
  7. Collaborate with colleagues to achieve sales targets and promote a positive team environment.
  8. Communicate effectively with management, addressing customer concerns and employee matters.

Requirements:

  • Demonstrated sales experience in a retail environment.
  • Basic knowledge of automotive parts and components.
  • Excellent communication and interpersonal skills.
  • Ability to work a flexible schedule, including evenings, weekends, and holidays.
  • Previous experience with cash handling and operating point-of-sale systems.

Compensation:

The estimated hourly wage for this position is between $15 and $16.75, depending on qualifications and experience.



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