Economic Services Specialist

4 days ago


Gastonia, North Carolina, United States Gaston County, NC Full time

The Gaston County Department of Social Services is seeking a dedicated and compassionate Economic Services Caseworker to join their team in Gaston County, NC. As an Economic Services Caseworker, you will play a vital role in ensuring the well-being of citizens by determining initial and ongoing eligibility for assistance in Adult Medicaid programs.

Job Description

This position requires strong communication and interpersonal skills to interact with clients, assess their needs, and provide guidance on available resources. You will be responsible for conducting interviews, gathering and verifying client information, and making computations to determine financial assistance.

Additional responsibilities include:

  • Determining eligibility for assistance in Adult Medicaid programs
  • Conducting follow-up evaluations on clients
  • Communicating with representatives, attorneys, and healthcare professionals

You will work closely with the team to ensure efficient and effective service delivery, adhering to federal, state, and local laws related to public service assistance.

Required Skills and Qualifications

To be successful in this role, you must possess:

  • A high school diploma or equivalent (GED) and two years of paraprofessional, clerical, or other public contact experience, including negotiating, interviewing, explaining information, and performing mathematical tasks.
  • An associate degree in Human Services Technology, Social Services Associate, Paralegal Technology, Business Administration, Secretarial Science, or a closely related curriculum.
  • One year of experience as an Income Maintenance Caseworker for the ESCII level.

Select candidates will undergo and pass a drug screening test prior to employment.

Benefits

Gaston County offers a competitive salary range of $16.66 - $28.28 per hour, commensurate with experience, as well as benefits, including:

  • Health, Dental, and Vision Insurance
  • Life Insurance
  • Flexible Spending Accounts
  • Pension and 401K plans

We strive to create a welcoming and inclusive environment where everyone is treated with respect and dignity.



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