Genesys Cloud Specialist

18 hours ago


Irving, Texas, United States Syntricate Technologies Full time
About the Role:

Syntricate Technologies is seeking an experienced Genesys Cloud Engineer to lead our contact center technical team. As a senior engineer, you will be responsible for architecting and implementing cloud-based contact center solutions, collaborating with cross-functional teams to ensure seamless integration, and mentoring junior engineers to improve their skills.

Responsibilities:
  1. Architect and implement cloud-based contact center solutions using Genesys Cloud
  2. Collaborate with product teams to integrate Genesys Cloud with other systems and applications
  3. Mentor junior engineers to improve their skills and knowledge in cloud infrastructure and contact center technologies

We offer a competitive salary of $130,000 - $160,000 per year, depending on experience, plus benefits including health insurance, retirement plan, and paid time off.



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