Field Support Agent
3 days ago
Earn a competitive hourly rate as a Field Support Agent with Drive Line Service.
The Field Support Agent is responsible for providing exceptional customer service to merchandisers in the field and store managers, resolving issues efficiently, and ensuring a positive experience for clients.
Key Responsibilities- Answer inbound phone calls, accurately code each call, and enter comments detailing the issue and the direction provided
- Check and share tracking information for reps who have not received components yet
- Order components for reps who need them
- Make outbound calls for clients to stores requesting data
- Occasionally review photos for Account Executives and enter accurate data on spreadsheets for each store
- Provide accurate mapping details, including adding fixtures to a store layout, correcting fixture sizes, or verifying fixture counts
- Correct client issue logs, investigate issues, follow up with Driveline managers, and close issues in the system
- Strong knowledge of Microsoft Office, including Outlook, Excel, Word, and web-based reporting
- Ability to operate a multi-line phone system, answering, listening, and recording data simultaneously
- Strong written and verbal communication skills
- Ability to work as a team member to provide excellent client/customer satisfaction
- Ability to accept change with flexibility
- High School Diploma or equivalent required
- Some call center or customer service experience is preferred, but not required
-
Field Support Representative
4 weeks ago
Taylorville, Illinois, United States Drive Line Service Full timeJob SummaryThe Field Support Agent plays a critical role in ensuring the success of our merchandisers and store managers by providing exceptional customer service and support through various communication channels.Key Responsibilities:Respond to customer inquiries and resolve issues in a timely and accurate manner.Coordinate with merchandisers and store...
-
Field Support Representative
5 days ago
Taylorville, Illinois, United States Drive Line Service Full timeJob DescriptionEarn a competitive hourly rate and join our team as a Field Support Agent at Drive Line Service.This role is responsible for providing exceptional customer service to our merchandisers and store managers through inbound calls, ensuring timely resolution of issues and excellent client satisfaction.Key Responsibilities:Answer inbound calls,...
-
Field Support Representative
3 weeks ago
Taylorville, Illinois, United States Drive Line Service Full timeJob SummaryThe Field Support Representative is a key member of the Drive Line Service team, responsible for providing exceptional customer service and support to our clients. As a Field Support Representative, you will be the primary point of contact for our clients, handling inbound calls, resolving issues, and providing solutions to ensure customer...
-
Account Representative
1 week ago
Taylorville, Illinois, United States Wade Turner - State Farm Agent Full timeJob OverviewAs an Account Representative at Wade Turner - State Farm Agent, you will play a vital role in driving business growth and delivering exceptional customer experiences. Your primary responsibility will be to build and maintain strong relationships with clients, providing them with tailored insurance solutions and exceptional service.Key...
-
Customer Service Representative
4 weeks ago
Taylorville, Illinois, United States Drive Line Service Full timeJob DescriptionEarn $15/hourThe Field Support Agent is responsible for taking inbound calls to assist merchandisers in the field or store managers with any issues that may arise.Key Responsibilities:Answer inbound phone calls, enter the calls into the system, correctly code each call, and enter comments detailing the issue and the direction you providedCheck...
-
Account Associate
7 days ago
Taylorville, Illinois, United States Wade Turner - State Farm Agent Full time{"h1": "Account Associate Job Description", "p": "As an Account Associate at Wade Turner State Farm, you will play a vital role in our daily business operations and customer success. Your primary responsibility will be to grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You will...
-
Taylorville, Illinois, United States Primient Full timeLogistics Analyst Internship OpportunityPrimient is seeking a Logistics Analyst Intern to join our Transportation team. This role offers a unique opportunity to gain hands-on experience in Transportation operations, including supporting continuous improvement initiatives, assisting in audits, and identifying opportunities for cost savings.About the...
-
Taylorville, Illinois, United States GROWMARK Full timeJob Summary:GROWMARK is seeking a highly motivated and detail-oriented Agronomy Operations Intern to join our team. As an Agronomy Operations Intern, you will have the opportunity to gain hands-on experience in the field of agronomy and develop a strong foundation in the industry.Key Responsibilities:Assist with general agronomy functions, including...
-
Clinical Therapist
3 days ago
Taylorville, Illinois, United States Memorial Health University Medical Center Full timeJob Title: Clinical TherapistJob Summary:We are seeking a skilled Clinical Therapist to join our team at Memorial Health University Medical Center. As a Clinical Therapist, you will provide high-quality, patient-centered care to adults and children in an outpatient setting.Responsibilities:Conduct comprehensive assessments and develop treatment plans for...
-
Travel Nurse Correctional Specialist
4 weeks ago
Taylorville, Illinois, United States Genie Healthcare Full time**Job Summary**Genie Healthcare is seeking a skilled travel nurse to join our team in a correctional setting.**Job Details**Specialty: Correctional HealthcareDiscipline: Registered Nurse (RN)Shift: 8 hours, days, evenings, nightsHours per week: 40Duration: 13 weeksEmployment Type: Travel**About the Role**As a travel nurse in a correctional setting, you will...
-
Field Support Agent
4 months ago
Taylorville, United States Driveline Full timeJob Description Earn $15/hour! The Field Support Agent is responsible for taking inbound calls to assist merchandisers in the field or store managers with any issues that may arise. Essential Duties Answer inbound phone calls, enter the calls into the system, correctly code each call, and enter comments detailing the issue and the direction...
-
Field Support Representative
3 days ago
Taylorville, United States Driveline Full timeJob SummaryThe Field Support Agent is a key member of the Driveline team, responsible for providing exceptional customer service and support to merchandisers and store managers in the field.Key ResponsibilitiesAnswer inbound phone calls and respond to customer inquiries in a timely and professional manner.Enter calls into the system, correctly code each...
-
Customer Service Representative
2 weeks ago
Taylorville, United States Driveline Retail Merchandising Full timeDriveline Retail Merchandising Job Description **Job Summary:** As a Field Support Agent at Driveline Retail Merchandising, you will be responsible for providing exceptional customer service and support to our clients. Your primary focus will be on answering inbound phone calls, entering calls into the system, coding each call, and documenting the issue...
-
Surgical Technologist, Operating Room Specialist
4 weeks ago
Taylorville, United States Memorial Health Full timeJob Summary:We are seeking a highly skilled and detail-oriented Surgical Technologist to join our team at Memorial Health. As a Surgical Technologist, you will play a critical role in ensuring the smooth operation of our operating rooms.Key Responsibilities:Assist surgeons and anesthesiologists during surgical procedures, maintaining a sterile environment...
-
Surgical Technologist, Operating Room Specialist
4 weeks ago
Taylorville, United States Memorial Health Full timeJob Summary:We are seeking a highly skilled and detail-oriented Surgical Technologist to join our team at Memorial Health. As a Surgical Technologist, you will play a critical role in ensuring the smooth operation of our operating rooms.Key Responsibilities:Assist surgeons and anesthesiologists during surgical procedures, maintaining a sterile environment...
-
Taylorville, United States Christian County Health Department Full timeJob SummaryWe are seeking a highly skilled and dedicated Director of Mental Health and Substance Use Therapist to join our team at the Christian County Health Department. As a key member of our staff, you will be responsible for delivering direct services, providing consultation and educational services, and participating in program development.Key...
-
TMH Clinician I
3 months ago
Taylorville, United States Memorial Health University Medical Center Full timeOverview: Provides provisional diagnosis and therapeutic outpatient services to adults and/or children under supervision of licensed behavioral health provider. Plans, organizes, and provides psychotherapeutic services to clients whose level of functioning indicates they can benefit from outpatient therapy. Employee will adhere to the Memorial Health System...
-
Process Safety Engineer
4 weeks ago
taylorville, United States Primient Full timeProcess Safety Engineer Decatur, IL Ready to drive best-in-class process safety for a global market leader? Join Primient, a leading ingredient manufacturer that is investing in its people, plants, and technologies. ABOUT PRIMIENT Established yet entrepreneurial: Primient is an industry leader with proven products, six manufacturing plants, 1500+ employees...