Utility Billing Operations Specialist

1 week ago


Rochelle, Illinois, United States City of Rochelle Full time
Job Title: Utility Billing Generalist

About the Job:
This role is responsible for managing utility billing tasks and special projects to ensure billing accuracy and efficiency. Key duties include processing monthly bills, handling account changes, maintaining the billing database, and managing past-due processes.

About the Position:
The position also involves issuing service orders, verifying billing amounts, balancing cash drawers, and preparing deposits. Additional responsibilities include responding to inquiries, supporting administrative tasks, and completing special projects. Customer service is provided as needed, primarily focusing on resolving billing issues and assisting with service requests.

Salary Information:
This part-time position is eligible for up to 28 hours a week, including Saturday hours. An estimated annual salary for this position in the City of Rochelle area is around $45,000-$60,000 per year, depending on experience.

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