Platform Consultant
3 weeks ago
We are seeking a highly skilled and experienced Platform Consultant to join our team at Verint Systems. As a key member of our organization, you will play a critical role in evangelizing the value and benefits of our Verint Open CCaaS platform to our partners and customers.
Key Responsibilities- Maintain in-depth knowledge of machine learning and data science to articulate, differentiate, and position Verint DaVinci AI.
- Liaise with product, sales, solutions, and services teams to ensure the Verint Open CCaaS platform is positioned as the "platform of choice" for contact centers.
- Present in-depth Verint Engagement Data Hub to senior IT and Data Science teams.
- Build thought leadership profile through speaking opportunities, networking, and staying up-to-date on emerging AI trends.
- Develop marketing strategies to engage partners and customers in the ecosystem.
- Lead product demonstrations to educate consumers, developers, and others about the platform.
- Identify white spaces in customer accounts and drive closure of opportunities.
- Bachelor's Degree or equivalent work experience.
- Five to seven years of experience in AI and Data Science.
- 10+ years of in-depth experience with contact center operations.
- Knowledge of contact center solutions and data ecosystems.
- Strong networking, analytical, and critical thinking skills.
- Excellent customer service and leadership skills.
We offer a competitive salary range of $90K to $140K, depending on experience. Additionally, we provide a comprehensive benefits package, including health insurance, retirement plans, and paid time off.
Verint Systems is committed to maintaining a workplace free from discrimination, retaliation, and harassment. We are an equal opportunity employer and welcome applications from diverse candidates.
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