Crane Field Service Technician

3 days ago

San Antonio, Texas, United States Holt Crane & Equipment Full time
Job Summary

We are seeking a highly skilled and experienced Field Service Technician to join our team at Holt Crane & Equipment. As a Field Service Technician, you will be responsible for providing face-to-face customer service and performing minor troubleshooting, diagnosing, repairing, and reconditioning of various light and heavy construction equipment.

Key Responsibilities
  • Work safely at all times and adhere to all applicable safety policies and procedures.
  • Perform minor repairs and minimal troubleshooting offsite with minimal supervision.
  • Remove and install parts, disassemble and assemble basic components.
  • Test and verify proper operation of all repairs.
  • Prepare and complete all job-related documents, write service reports, order parts, and maintain clear customer records.
  • Operate equipment and vehicles with possession of all necessary licenses and certificates.
  • Maintain service vehicle inspection records, daily inspections, and driver logs as required by the Department of Transportation.
  • Adhere to contamination control and HAZMAT rules and regulations.
  • Maintain all company equipment, tools, and vehicle in a good, clean, and working order.
  • Communicate job progress to supervisor and customer as needed.
  • Complete assigned jobs and tasks to meet flat rate time and re-work standards.
  • Work overtime as required by workload and customers' needs.
  • Complete all assigned Technician Training Path courses and safety training in a timely and proficient manner.
  • Project professionalism with both internal and external customers, including personal appearance, and may be relied upon to act as a mentor to lower-level technicians.
  • Requires regular and punctual employee attendance.
  • Perform other duties as assigned.
Requirements
  • More than one year of heavy equipment experience required; three or more years preferred.
  • High school diploma or equivalent preferred.
  • MSHA certification preferred.
  • Air conditioning certification preferred.
  • Crane/Rigger certifications preferred.
Physical Requirements
  • Must be able to move objects and use abdominal and lower back muscles to provide support over time without fatigue.
  • Frequently moves materials or equipment weighing up to 80 lb.
  • Constant movement and use of limbs; this position requires good manual dexterity, coordination, and stamina.
  • Ascends/descends with gradual or continuous progress by oneself, using both hands and feet, and climbs up and down ladders and/or equipment.
  • Be able to maneuver safely and work underneath equipment.
  • Routinely reacts to visual, auditory, and other signals, including alarms and instructions, and is required to visually inspect work.
Work Environment
  • Requires wearing common protective or safety equipment.
  • Regularly works outdoors around moving mechanical parts and noise level may be loud at times.
  • May be exposed to weather extremes when working outside in conditions that include inclement weather, heat, cold, and humidity.
  • Exposure to small quantities of chemicals, dust, steam, high-pressure water, and high-speed rotating equipment.
  • Required to perform work in cramped spaces and/or high places.

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