Animal Care Support Professional

4 days ago


Ellicott City, Maryland, United States Emergency Animal Hospital of Ellicott City Full time
About the Role

We are looking for a highly motivated and organized Veterinary Client Service Representative to join our team at the Emergency Animal Hospital of Ellicott City. In this role, you will be the primary point of contact for clients, ensuring exceptional communication and a smooth client experience.

You will be responsible for checking in new clients and patients, processing payments and finalizing invoices, filing and updating medical records, and communicating with referral partners. Additionally, you will provide clear and helpful information to educate clients about their pets and promote a positive client experience.

The ideal candidate will have a passion for animal care and a strong understanding of the veterinary industry. They should be able to work independently and as part of a team, with excellent written and oral communication skills. Proficiency in Microsoft Office and Outlook email is also required.

What We Offer
  • Flexible shift scheduling: 8, 10, or 12 hours during the day or evenings
  • Opportunities for overtime
  • Double time and a half pay for working during designated holidays
  • Generous benefit package for full-time employees


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