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Customer Service Representative

2 months ago

River Pines, California, United States Titan Ventures Full time

Job Summary:

We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Titan Ventures. As a key member of our client-facing team, you will be responsible for providing exceptional service to our clients, handling inquiries, and resolving issues in a timely and professional manner.

Key Responsibilities:

  • Handle Incoming Inquiries: Respond to client calls, emails, and written correspondence in a friendly and professional manner.
  • Provide Expert Advice: Offer guidance and support on insurance-related matters, ensuring clients receive accurate and timely information.

Requirements:

  • Excellent Communication Skills: Possess strong written and verbal communication skills in German, with the ability to articulate complex information in a clear and concise manner.
  • Technical Skills: Demonstrate solid computer skills, with proficiency in software applications relevant to the role.
  • Customer Service Orientation: Display a strong commitment to delivering exceptional customer service, with a focus on building long-term relationships.
  • Reliability and Flexibility: Demonstrate reliability, flexibility, and quick comprehension in a fast-paced environment.

What We Offer:

  • Permanent Employment Contract: Enjoy a stable and secure work environment with opportunities for growth and development.
  • Competitive Compensation: Receive compensation according to collective agreement and qualifications, with potential for permanent employment with our client.
  • Benefits Package: Enjoy payment of vacation and Christmas bonuses, as well as other benefits.