Service Advisor

2 weeks ago

Sayville, New York, United States Sayville Ford Full time

Job Summary:

Sayville Ford, a leading Ford dealership, is seeking a skilled Service Advisor to join our team. As a key member of our service department, you will play a crucial role in ensuring exceptional customer satisfaction and driving business growth.

Key Responsibilities:

  • Customer Interaction: Greet customers promptly, obtain necessary information, and clearly communicate vehicle symptoms and recommended maintenance.
  • Estimation and Scheduling: Prepare accurate estimates, determine maintenance needs, and schedule follow-up appointments.
  • Quality Control: Verify invoices, explain completed work, and ensure customer satisfaction.

Requirements:

  • Experience: Proven record of achieving exceptional customer satisfaction and past experience as a service advisor or related role.
  • Skills: Above-average energy level, computer skills, and willingness to learn new programs.
  • Personal Qualities: Personal and professional integrity, a desire for a long-term career, and a commitment to excellence.

Benefits:

  • Medical, Dental, and Vision Coverage
  • Vacation and Sick Paid Time Off
  • Employee Discounts and Purchase Plans
  • 401(k) Plan
  • Company Events

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