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Optical Performance Specialist
2 months ago
As an Optician at EssilorLuxottica, you will play a key role in delivering exceptional customer experiences and driving business growth. Your expertise in optical products and services will enable you to educate and empower customers to achieve their performance goals.
Key Responsibilities:- Create a personalized experience for customers, understanding their needs and preferences to provide tailored solutions.
- Develop and maintain in-depth knowledge of optical products, including lenses and frames, to effectively communicate their features and benefits.
- Collaborate with Store Management to identify opportunities for growth and expansion in the optical business.
- Foster a culture of learning and development within the team, ensuring all members are equipped to provide exceptional customer service and product knowledge.
- Build relationships with the local community to attract new customers and drive business growth.
- Anticipate and resolve customer issues, ensuring satisfaction and exceeding expectations.
- Perform tasks accurately and efficiently, utilizing technology to troubleshoot issues and maintain high-quality standards.
- Support daily retail operations, adhering to policies and procedures, and partnering with management to achieve business objectives.
- Maintain a high level of store appearance, contributing to a positive customer experience and supporting visual objectives.
- Current State Optician License
- High School Graduate or Equivalent
- Knowledge of current optical theory and practices
- 1+ years of retail sales experience
- Availability to work a flexible schedule, including nights, weekends, and holidays
- Strong communication skills, including relationship building
- Ability to work on your feet and maneuver merchandise
EssilorLuxottica offers a competitive compensation package, including employee pay, bonus, and commission plans, as well as a comprehensive total rewards package, including health care, retirement savings, paid time off, and employee discounts. We are an Equal Opportunity Employer and welcome applications from diverse candidates.
