Area Manager

3 weeks ago


Camp Hill, Pennsylvania, United States Omex Full time
Job Title: Area Manager

Job Summary:

As a key member of the OMEX management team, the Area Manager plays a vital role in delivering exceptional services to clients' properties across a specified geographic area. This role requires strong leadership and management skills, with a focus on overseeing operations, personnel, quality control, and customer service.


Key Responsibilities:
  • Train and develop custodians and supervisors to ensure they meet OMEX standards.
  • Evaluate personnel performance and enforce OMEX personnel policies.
  • Document absences and tardiness, and maintain accurate records.
  • Keep the Operations Manager informed of daily developments and maintain a project list for project and relief crews.
  • Conduct regular inspections to ensure contract work is performed properly.
  • Maintain an inventory control system and order supplies through the office.
  • Assign relief personnel to cover absent employees and perform work personally when necessary.
  • Assist other area managers in their regions as needed.
  • Maintain customer relations and handle complaints through direct phone contact and regular visits.
  • Follow all aspects of the OMEX quality control program.

Requirements:
  • Understanding of cleaning procedures, supplies, and equipment.
  • Ability to manage people and instruct them in performing various cleaning duties.
  • Ability to establish good working relations with employees, other managers, customers, and OMEX officers.
  • Ability to respond to immediate needs and be on 24-hour call.
  • A willingness to work long hours.
  • Ability to develop management skills as required.
  • Ability to develop effective time management practices.
  • Participation in seminars and training sessions related to improving management skills and learning new techniques in the industry.

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